Exchanges & Returns

Exchange & Return Policy

How does the return process work?

You have 30 days to return your shades. All returns are free; no restocking fees or hidden charges. To start your return, complete the form at the bottom of this page and select “Return”. After we receive your submission, we will email you a pre-paid return label. Print the return label and ship us back your shades. Once received, we will refund your money via the original method of payment.

How long does it take to get my money refunded?

Once we receive your returned shades back at our warehouse, we will initiate your refund. You can expect your refund to be processed within 5-7 business days.

How does the exchange process work?

Similar to our return policy, you have 30 days to exchange your shades. All exchanges are free; no restocking fees or hidden charges. To get started, complete the form at the bottom of this page and select “Exchange”. Our Customer Service Team will reach out to you within 2 business days to assist you with selecting your new pair. We will then provide you with a pre-paid return label. Print the return label and ship us back your original order. Once received, we will ship you your new shades.